{"id":1745,"date":"2025-07-31T13:34:50","date_gmt":"2025-07-31T13:34:50","guid":{"rendered":"http:\/\/54.187.197.190\/?page_id=1745"},"modified":"2025-08-05T09:23:19","modified_gmt":"2025-08-05T09:23:19","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/nemsavada.rattletech.com\/zh\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: #ffffff;background-position: center center;background-repeat: no-repeat;padding-top:105px;padding-right:0px;padding-bottom:0px;padding-left:0px;'><div class=\"fusion-builder-row fusion-row\"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_2 fusion-builder-column-0 fusion-one-half fusion-column-first leftContent 1_2\"  style='margin-top:0px;margin-bottom:20px;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right: 4%;'><div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\"><span class=\"fusion-imageframe imageframe-none imageframe-1 hover-type-none medicalImages splitimg\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/54.187.197.190\/wp-content\/uploads\/2025\/07\/contact-appt.jpg\" width=\"960\" height=\"1113\" alt=\"Make an Appointment\" title=\"contact-appt\" class=\"img-responsive wp-image-1749\" srcset=\"https:\/\/nemsavada.rattletech.com\/wp-content\/uploads\/2025\/07\/contact-appt-200x232.jpg 200w, https:\/\/nemsavada.rattletech.com\/wp-content\/uploads\/2025\/07\/contact-appt-400x464.jpg 400w, https:\/\/nemsavada.rattletech.com\/wp-content\/uploads\/2025\/07\/contact-appt-600x696.jpg 600w, https:\/\/nemsavada.rattletech.com\/wp-content\/uploads\/2025\/07\/contact-appt-800x928.jpg 800w, https:\/\/nemsavada.rattletech.com\/wp-content\/uploads\/2025\/07\/contact-appt.jpg 960w\" sizes=\"auto, (max-width: 800px) 100vw, 600px\" \/><\/span><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_2 fusion-builder-column-1 fusion-one-half fusion-column-last rightContent paraSection 1_2\"  style='margin-top:0px;margin-bottom:20px;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );'><div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\"><style type=\"text\/css\">@media only screen and (max-width:800px) {.fusion-title.fusion-title-1{margin-top:10px!important;margin-bottom:10px!important;}}<\/style><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"font-size:40px;margin-top:32px;margin-bottom:15px;\"><h2 class=\"title-heading-left\" style=\"font-family:&quot;hkgrotesk&quot;;font-weight:400;margin:0;font-size:1em;color:#a4233b;\">Make an Appointment<\/h2><\/div><div class=\"fusion-text medicalCont\"><p>Our Call Center Agents can assist you with making or changing your appointments, contacting a NEMS provider for urgent issues, and answering general questions.<\/p>\n<\/div><div class=\"fusion-tabs fusion-tabs-1 classic horizontal-tabs icon-position-left\" id=\"CareServTab\"><style type=\"text\/css\">.fusion-tabs.fusion-tabs-1 .nav-tabs li a.tab-link{border-top-color:#f9f9fb;background-color:#f9f9fb;}.fusion-tabs.fusion-tabs-1 .nav-tabs{background-color:#ffffff;}.fusion-tabs.fusion-tabs-1 .nav-tabs li.active a.tab-link,.fusion-tabs.fusion-tabs-1 .nav-tabs li.active a.tab-link:hover,.fusion-tabs.fusion-tabs-1 .nav-tabs li.active a.tab-link:focus{border-right-color:#ffffff;}.fusion-tabs.fusion-tabs-1 .nav-tabs li.active a.tab-link,.fusion-tabs.fusion-tabs-1 .nav-tabs li.active a.tab-link:hover,.fusion-tabs.fusion-tabs-1 .nav-tabs li.active a.tab-link:focus{background-color:#ffffff;}.fusion-tabs.fusion-tabs-1 .nav-tabs li a:hover{background-color:#ffffff;border-top-color:#ffffff;}.fusion-tabs.fusion-tabs-1 .tab-pane{background-color:#ffffff;}.fusion-tabs.fusion-tabs-1 .nav,.fusion-tabs.fusion-tabs-1 .nav-tabs,.fusion-tabs.fusion-tabs-1 .tab-content .tab-pane{border-color:#ffffff;}<\/style><div class=\"nav\"><ul class=\"nav-tabs nav-justified\"><li class=\"active\"><a class=\"tab-link\" data-toggle=\"tab\" id=\"fusion-tab-appointments\" href=\"#tab-981784ca5d48c687105\"><h4 class=\"fusion-tab-heading\">APPOINTMENTS<\/h4><\/a><\/li><li><a class=\"tab-link\" data-toggle=\"tab\" id=\"fusion-tab-cancellations\" href=\"#tab-d041757bc6ab8055283\"><h4 class=\"fusion-tab-heading\">CANCELLATIONS<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-content\"><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs nav-justified\"><li class=\"active\"><a class=\"tab-link\" data-toggle=\"tab\" id=\"mobile-fusion-tab-appointments\" href=\"#tab-981784ca5d48c687105\"><h4 class=\"fusion-tab-heading\">APPOINTMENTS<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix in active\" id=\"tab-981784ca5d48c687105\">\n<p style=\"font-size: 20px;\" data-wahpro-txt-style=\"font-size: 20px;\"><span style=\"color: #a4233b; font-size: 20px;\">San Francisco<\/span><br \/>\n415-391-9686, Press \u20181\u2019 after language selection or x8150<\/p>\n<p style=\"font-size: 20px;\" data-wahpro-txt-style=\"font-size: 20px;\"><span style=\"color: #a4233b; font-size: 20px;\">Daly City<\/span><br \/>\n650-550-3923, Press \u20181\u2019 after language selection or x8150<\/p>\n<p style=\"font-size: 20px;\" data-wahpro-txt-style=\"font-size: 20px;\"><span style=\"color: #a4233b; font-size: 20px;\">San Jose<\/span><br \/>\n408-573-9686, Press \u20181\u2019 after language selection or x8150<\/p>\n<\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs nav-justified\"><li><a class=\"tab-link\" data-toggle=\"tab\" id=\"mobile-fusion-tab-cancellations\" href=\"#tab-d041757bc6ab8055283\"><h4 class=\"fusion-tab-heading\">CANCELLATIONS<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" id=\"tab-d041757bc6ab8055283\">\n<p style=\"font-size: 20px;\" data-wahpro-txt-style=\"font-size: 20px;\"><span style=\"color: #a4233b; font-size: 20px;\">24-Hour Cancellation Message Line: 415-352-5123<\/span><\/p>\n<p style=\"font-size: 20px;\" data-wahpro-txt-style=\"font-size: 20px;\">Please leave your:<\/p>\n<ol style=\"font-size: 20px;\">\n<li data-wahpro-txt-style=\"\">Full name<\/li>\n<li data-wahpro-txt-style=\"\">NEMS ID number<\/li>\n<li data-wahpro-txt-style=\"\">Date\/time of your appointment<\/li>\n<li data-wahpro-txt-style=\"\">Phone number<\/li>\n<\/ol>\n<p style=\"font-size: 20px;\" data-wahpro-txt-style=\"font-size: 20px;\"><span style=\"color: #a4233b; font-size: 20px;\">Or to speak with a Call Center Agent, please call:<\/span><\/p>\n<p style=\"font-size: 20px;\" data-wahpro-txt-style=\"font-size: 20px;\">San Francisco: 415-391-9686 x8150<br \/>\nDaly City: 650-550-3923 x8150<br \/>\nSan Jose: 408-573-9686 x8150<\/p>\n<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><style type=\"text\/css\">.fusion-fullwidth.fusion-builder-row-1 a:not(.fusion-button):not(.fusion-builder-module-control):not(.fusion-social-network-icon):not(.fb-icon-element):not(.fusion-countdown-link):not(.fusion-rollover-link):not(.fusion-rollover-gallery):not(.add_to_cart_button):not(.show_details_button):not(.product_type_external):not(.fusion-quick-view):not(.fusion-rollover-title-link) , .fusion-fullwidth.fusion-builder-row-1 a:not(.fusion-button):not(.fusion-builder-module-control):not(.fusion-social-network-icon):not(.fb-icon-element):not(.fusion-countdown-link):not(.fusion-rollover-link):not(.fusion-rollover-gallery):not(.add_to_cart_button):not(.show_details_button):not(.product_type_external):not(.fusion-quick-view):not(.fusion-rollover-title-link):before, .fusion-fullwidth.fusion-builder-row-1 a:not(.fusion-button):not(.fusion-builder-module-control):not(.fusion-social-network-icon):not(.fb-icon-element):not(.fusion-countdown-link):not(.fusion-rollover-link):not(.fusion-rollover-gallery):not(.add_to_cart_button):not(.show_details_button):not(.product_type_external):not(.fusion-quick-view):not(.fusion-rollover-title-link):after {color: #212934;}.fusion-fullwidth.fusion-builder-row-1 a:not(.fusion-button):not(.fusion-builder-module-control):not(.fusion-social-network-icon):not(.fb-icon-element):not(.fusion-countdown-link):not(.fusion-rollover-link):not(.fusion-rollover-gallery):not(.add_to_cart_button):not(.show_details_button):not(.product_type_external):not(.fusion-quick-view):not(.fusion-rollover-title-link):hover, .fusion-fullwidth.fusion-builder-row-1 a:not(.fusion-button):not(.fusion-builder-module-control):not(.fusion-social-network-icon):not(.fb-icon-element):not(.fusion-countdown-link):not(.fusion-rollover-link):not(.fusion-rollover-gallery):not(.add_to_cart_button):not(.show_details_button):not(.product_type_external):not(.fusion-quick-view):not(.fusion-rollover-title-link):hover:before, .fusion-fullwidth.fusion-builder-row-1 a:not(.fusion-button):not(.fusion-builder-module-control):not(.fusion-social-network-icon):not(.fb-icon-element):not(.fusion-countdown-link):not(.fusion-rollover-link):not(.fusion-rollover-gallery):not(.add_to_cart_button):not(.show_details_button):not(.product_type_external):not(.fusion-quick-view):not(.fusion-rollover-title-link):hover:after {color: #65bc7b;}.fusion-fullwidth.fusion-builder-row-1 .pagination a.inactive:hover, .fusion-fullwidth.fusion-builder-row-1 .fusion-filters .fusion-filter.fusion-active a {border-color: #65bc7b;}.fusion-fullwidth.fusion-builder-row-1 .pagination .current {border-color: #65bc7b; background-color: #65bc7b;}.fusion-fullwidth.fusion-builder-row-1 .fusion-filters .fusion-filter.fusion-active a, .fusion-fullwidth.fusion-builder-row-1 .fusion-date-and-formats .fusion-format-box, .fusion-fullwidth.fusion-builder-row-1 .fusion-popover, .fusion-fullwidth.fusion-builder-row-1 .tooltip-shortcode {color: #65bc7b;}#main .fusion-fullwidth.fusion-builder-row-1 .post .blog-shortcode-post-title a:hover {color: #65bc7b;}<\/style><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;'><div class=\"fusion-builder-row fusion-row\"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_1 fusion-builder-column-2 fusion-one-full fusion-column-first fusion-column-last midbanner-img 1_1\"  style='margin-top:0px;margin-bottom:20px;'><div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\"><span class=\"fusion-imageframe imageframe-none imageframe-2 hover-type-none\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/54.187.197.190\/wp-content\/uploads\/2025\/08\/ContactUs-CallCenterHours.jpg\" width=\"1440\" height=\"483\" alt=\"NEMS Call Center Hours\" title=\"ContactUs-CallCenterHours\" class=\"img-responsive wp-image-1753\" srcset=\"https:\/\/nemsavada.rattletech.com\/wp-content\/uploads\/2025\/08\/ContactUs-CallCenterHours-200x67.jpg 200w, https:\/\/nemsavada.rattletech.com\/wp-content\/uploads\/2025\/08\/ContactUs-CallCenterHours-400x134.jpg 400w, https:\/\/nemsavada.rattletech.com\/wp-content\/uploads\/2025\/08\/ContactUs-CallCenterHours-600x201.jpg 600w, https:\/\/nemsavada.rattletech.com\/wp-content\/uploads\/2025\/08\/ContactUs-CallCenterHours-800x268.jpg 800w, https:\/\/nemsavada.rattletech.com\/wp-content\/uploads\/2025\/08\/ContactUs-CallCenterHours-1200x403.jpg 1200w, https:\/\/nemsavada.rattletech.com\/wp-content\/uploads\/2025\/08\/ContactUs-CallCenterHours.jpg 1440w\" sizes=\"auto, (max-width: 800px) 100vw, 1440px\" \/><\/span><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_2 fusion-builder-column-3 fusion-one-half fusion-column-first 1_2\"  style='margin-top:0px;margin-bottom:20px;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right: 4%;'><div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\"><style type=\"text\/css\">@media only screen and (max-width:800px) {.fusion-title.fusion-title-2{margin-top:10px!important;margin-bottom:10px!important;}}<\/style><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"font-size:70px;margin-top:10px;margin-bottom:20px;\"><h2 class=\"title-heading-left\" style=\"font-family:&quot;hkgrotesk&quot;;font-weight:400;margin:0;font-size:1em;line-height:1.14;color:#162656;\">NEMS Call Center Hours<\/h2><\/div><div class=\"fusion-text afterHoursPara\"><p style=\"font-size: 20px;\" data-wahpro-txt-style=\"font-size: 20px;\">Available 24 hours a day, 7 days a week, from Monday to Sunday.<\/p>\n<p style=\"font-size: 20px;\" data-wahpro-txt-style=\"font-size: 20px;\">NEMS uses an automated telephone system which allows you to reach different departments via touch-tone phone. Please listen carefully to the menu options. If you have difficulties using the system, please press \u201c0\u201d or hold on to speak with a trained Call Center Representative. An interpreter is available upon request.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_2 fusion-builder-column-4 fusion-one-half fusion-column-last afterHoursCol2 1_2\"  style='margin-top:0px;margin-bottom:20px;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );'><div class=\"fusion-column-wrapper\" style=\"padding: 54px 56px 54px 56px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\"><style type=\"text\/css\">@media only screen and (max-width:800px) {.fusion-title.fusion-title-3{margin-top:10px!important;margin-bottom:10px!important;}}<\/style><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"font-size:20px;margin-top:32px;margin-bottom:15px;\"><h2 class=\"title-heading-left\" style=\"font-family:&quot;hkgrotesk&quot;;font-weight:400;margin:0;font-size:1em;color:#a4233b;\">Holiday Closures<\/h2><\/div><div class=\"fusion-text afterHoursPara\"><p style=\"font-size: 20px;\" data-wahpro-txt-style=\"font-size: 20px;\">All clinics, offices, and services are CLOSED on the following holidays:<\/p>\n<ul style=\"font-size: 20px;\">\n<li data-wahpro-txt-style=\"\">New Year\u2019s Day | January 1<\/li>\n<li data-wahpro-txt-style=\"\">Lunar New Year\u2019s Day | January 29<\/li>\n<li data-wahpro-txt-style=\"\">Presidents\u2019 Day | February 17<\/li>\n<li data-wahpro-txt-style=\"\">Memorial Day | May 26<\/li>\n<li data-wahpro-txt-style=\"\">Independence Day | July 4<\/li>\n<li data-wahpro-txt-style=\"\">Labor Day | September 1<\/li>\n<li data-wahpro-txt-style=\"\">Thanksgiving Day | November 27<\/li>\n<li data-wahpro-txt-style=\"\">Christmas Day | December 25<\/li>\n<\/ul>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><style type=\"text\/css\">.fusion-fullwidth.fusion-builder-row-2 a:not(.fusion-button):not(.fusion-builder-module-control):not(.fusion-social-network-icon):not(.fb-icon-element):not(.fusion-countdown-link):not(.fusion-rollover-link):not(.fusion-rollover-gallery):not(.add_to_cart_button):not(.show_details_button):not(.product_type_external):not(.fusion-quick-view):not(.fusion-rollover-title-link) , .fusion-fullwidth.fusion-builder-row-2 a:not(.fusion-button):not(.fusion-builder-module-control):not(.fusion-social-network-icon):not(.fb-icon-element):not(.fusion-countdown-link):not(.fusion-rollover-link):not(.fusion-rollover-gallery):not(.add_to_cart_button):not(.show_details_button):not(.product_type_external):not(.fusion-quick-view):not(.fusion-rollover-title-link):before, .fusion-fullwidth.fusion-builder-row-2 a:not(.fusion-button):not(.fusion-builder-module-control):not(.fusion-social-network-icon):not(.fb-icon-element):not(.fusion-countdown-link):not(.fusion-rollover-link):not(.fusion-rollover-gallery):not(.add_to_cart_button):not(.show_details_button):not(.product_type_external):not(.fusion-quick-view):not(.fusion-rollover-title-link):after {color: #212934;}.fusion-fullwidth.fusion-builder-row-2 a:not(.fusion-button):not(.fusion-builder-module-control):not(.fusion-social-network-icon):not(.fb-icon-element):not(.fusion-countdown-link):not(.fusion-rollover-link):not(.fusion-rollover-gallery):not(.add_to_cart_button):not(.show_details_button):not(.product_type_external):not(.fusion-quick-view):not(.fusion-rollover-title-link):hover, .fusion-fullwidth.fusion-builder-row-2 a:not(.fusion-button):not(.fusion-builder-module-control):not(.fusion-social-network-icon):not(.fb-icon-element):not(.fusion-countdown-link):not(.fusion-rollover-link):not(.fusion-rollover-gallery):not(.add_to_cart_button):not(.show_details_button):not(.product_type_external):not(.fusion-quick-view):not(.fusion-rollover-title-link):hover:before, .fusion-fullwidth.fusion-builder-row-2 a:not(.fusion-button):not(.fusion-builder-module-control):not(.fusion-social-network-icon):not(.fb-icon-element):not(.fusion-countdown-link):not(.fusion-rollover-link):not(.fusion-rollover-gallery):not(.add_to_cart_button):not(.show_details_button):not(.product_type_external):not(.fusion-quick-view):not(.fusion-rollover-title-link):hover:after {color: #65bc7b;}.fusion-fullwidth.fusion-builder-row-2 .pagination a.inactive:hover, .fusion-fullwidth.fusion-builder-row-2 .fusion-filters .fusion-filter.fusion-active a {border-color: #65bc7b;}.fusion-fullwidth.fusion-builder-row-2 .pagination .current {border-color: #65bc7b; background-color: #65bc7b;}.fusion-fullwidth.fusion-builder-row-2 .fusion-filters .fusion-filter.fusion-active a, .fusion-fullwidth.fusion-builder-row-2 .fusion-date-and-formats .fusion-format-box, .fusion-fullwidth.fusion-builder-row-2 .fusion-popover, .fusion-fullwidth.fusion-builder-row-2 .tooltip-shortcode {color: #65bc7b;}#main .fusion-fullwidth.fusion-builder-row-2 .post .blog-shortcode-post-title a:hover {color: #65bc7b;}<\/style><div id=\"seviceList\" class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:0px;padding-bottom:155px;padding-left:0px;'><div class=\"fusion-builder-row fusion-row\"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_2 fusion-builder-column-5 fusion-one-half fusion-column-first servicecard 1_2\"  style='margin-top:0px;margin-bottom:20px;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right: 4%;'><div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\"><span class=\"fusion-imageframe imageframe-none imageframe-3 hover-type-none servicecard-img\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/54.187.197.190\/wp-content\/uploads\/2025\/08\/contact-records.jpg\" width=\"960\" height=\"401\" alt=\"Access Your Health Records\" title=\"contact-records\" class=\"img-responsive wp-image-1760\" srcset=\"https:\/\/nemsavada.rattletech.com\/wp-content\/uploads\/2025\/08\/contact-records-200x84.jpg 200w, https:\/\/nemsavada.rattletech.com\/wp-content\/uploads\/2025\/08\/contact-records-400x167.jpg 400w, https:\/\/nemsavada.rattletech.com\/wp-content\/uploads\/2025\/08\/contact-records-600x251.jpg 600w, https:\/\/nemsavada.rattletech.com\/wp-content\/uploads\/2025\/08\/contact-records-800x334.jpg 800w, https:\/\/nemsavada.rattletech.com\/wp-content\/uploads\/2025\/08\/contact-records.jpg 960w\" sizes=\"auto, (max-width: 800px) 100vw, 600px\" \/><\/span><div class=\"fusion-text servicecard-name\"><p>Access Your Health Records<\/p>\n<\/div><div class=\"fusion-text\"><p>Learn how to access your medical, dental, or other health records and how to contact the Health Information Services (HIS) Department.<\/p>\n<\/div><div class=\"fusion-text\"><p style=\"font-size: 20px;\" data-wahpro-txt-style=\"font-size: 20px;\"><a class=\"btn btn-records\" style=\"font-size: 20px;\" role=\"link\" href=\"#\" data-wahpro-txt-style=\"font-size: 20px;\">Learn More<\/a><\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_2 fusion-builder-column-6 fusion-one-half fusion-column-last servicecard serviceCardRight 1_2\"  style='margin-top:0px;margin-bottom:20px;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );'><div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\"><span class=\"fusion-imageframe imageframe-none imageframe-4 hover-type-none servicecard-img\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/54.187.197.190\/wp-content\/uploads\/2025\/08\/contact-refill.jpg\" width=\"960\" height=\"401\" alt=\"Prescription Refill Request\" title=\"contact-refill\" class=\"img-responsive wp-image-1762\" srcset=\"https:\/\/nemsavada.rattletech.com\/wp-content\/uploads\/2025\/08\/contact-refill-200x84.jpg 200w, https:\/\/nemsavada.rattletech.com\/wp-content\/uploads\/2025\/08\/contact-refill-400x167.jpg 400w, https:\/\/nemsavada.rattletech.com\/wp-content\/uploads\/2025\/08\/contact-refill-600x251.jpg 600w, https:\/\/nemsavada.rattletech.com\/wp-content\/uploads\/2025\/08\/contact-refill-800x334.jpg 800w, https:\/\/nemsavada.rattletech.com\/wp-content\/uploads\/2025\/08\/contact-refill.jpg 960w\" sizes=\"auto, (max-width: 800px) 100vw, 600px\" \/><\/span><div class=\"fusion-text servicecard-name\"><p>Prescription Refill Request<\/p>\n<\/div><div class=\"fusion-text\"><p>NEMS Pharmacy provides prescription management services for all NEMS patients. NEMS members can refill a prescription by calling the 24-hour automated refill phone number for your respective pharmacy below or using the online form.<\/p>\n<\/div><div class=\"fusion-text\"><p style=\"font-size: 20px;\" data-wahpro-txt-style=\"font-size: 20px;\"><a class=\"btn btn-refill\" style=\"font-size: 20px;\" role=\"link\" href=\"#\" data-wahpro-txt-style=\"font-size: 20px;\">Learn More<\/a><\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><style type=\"text\/css\">.fusion-fullwidth.fusion-builder-row-3 a:not(.fusion-button):not(.fusion-builder-module-control):not(.fusion-social-network-icon):not(.fb-icon-element):not(.fusion-countdown-link):not(.fusion-rollover-link):not(.fusion-rollover-gallery):not(.add_to_cart_button):not(.show_details_button):not(.product_type_external):not(.fusion-quick-view):not(.fusion-rollover-title-link) , .fusion-fullwidth.fusion-builder-row-3 a:not(.fusion-button):not(.fusion-builder-module-control):not(.fusion-social-network-icon):not(.fb-icon-element):not(.fusion-countdown-link):not(.fusion-rollover-link):not(.fusion-rollover-gallery):not(.add_to_cart_button):not(.show_details_button):not(.product_type_external):not(.fusion-quick-view):not(.fusion-rollover-title-link):before, .fusion-fullwidth.fusion-builder-row-3 a:not(.fusion-button):not(.fusion-builder-module-control):not(.fusion-social-network-icon):not(.fb-icon-element):not(.fusion-countdown-link):not(.fusion-rollover-link):not(.fusion-rollover-gallery):not(.add_to_cart_button):not(.show_details_button):not(.product_type_external):not(.fusion-quick-view):not(.fusion-rollover-title-link):after {color: #212934;}.fusion-fullwidth.fusion-builder-row-3 a:not(.fusion-button):not(.fusion-builder-module-control):not(.fusion-social-network-icon):not(.fb-icon-element):not(.fusion-countdown-link):not(.fusion-rollover-link):not(.fusion-rollover-gallery):not(.add_to_cart_button):not(.show_details_button):not(.product_type_external):not(.fusion-quick-view):not(.fusion-rollover-title-link):hover, .fusion-fullwidth.fusion-builder-row-3 a:not(.fusion-button):not(.fusion-builder-module-control):not(.fusion-social-network-icon):not(.fb-icon-element):not(.fusion-countdown-link):not(.fusion-rollover-link):not(.fusion-rollover-gallery):not(.add_to_cart_button):not(.show_details_button):not(.product_type_external):not(.fusion-quick-view):not(.fusion-rollover-title-link):hover:before, .fusion-fullwidth.fusion-builder-row-3 a:not(.fusion-button):not(.fusion-builder-module-control):not(.fusion-social-network-icon):not(.fb-icon-element):not(.fusion-countdown-link):not(.fusion-rollover-link):not(.fusion-rollover-gallery):not(.add_to_cart_button):not(.show_details_button):not(.product_type_external):not(.fusion-quick-view):not(.fusion-rollover-title-link):hover:after {color: #65bc7b;}.fusion-fullwidth.fusion-builder-row-3 .pagination a.inactive:hover, .fusion-fullwidth.fusion-builder-row-3 .fusion-filters .fusion-filter.fusion-active a {border-color: #65bc7b;}.fusion-fullwidth.fusion-builder-row-3 .pagination .current {border-color: #65bc7b; background-color: #65bc7b;}.fusion-fullwidth.fusion-builder-row-3 .fusion-filters .fusion-filter.fusion-active a, .fusion-fullwidth.fusion-builder-row-3 .fusion-date-and-formats .fusion-format-box, .fusion-fullwidth.fusion-builder-row-3 .fusion-popover, .fusion-fullwidth.fusion-builder-row-3 .tooltip-shortcode {color: #65bc7b;}#main .fusion-fullwidth.fusion-builder-row-3 .post .blog-shortcode-post-title a:hover {color: #65bc7b;}<\/style><div id=\"values\" class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: #5d85c3;background-position: center center;background-repeat: no-repeat;padding-top:160px;padding-right:0px;padding-bottom:0px;padding-left:0px;'><div class=\"fusion-builder-row fusion-row\"><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_2 fusion-builder-column-7 fusion-one-half fusion-column-first leftContent 1_2\"  style='margin-top:0px;margin-bottom:20px;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right: 4%;'><div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\"><style type=\"text\/css\">@media only screen and (max-width:800px) {.fusion-title.fusion-title-4{margin-top:10px!important;margin-bottom:10px!important;}}<\/style><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"margin-top:10px;margin-bottom:15px;\"><h1 class=\"title-heading-left\" style=\"font-family:&quot;hkgrotesk&quot;;font-weight:400;margin:0;\"><h2 style=\"font-size: 70px;\" data-wahpro-titles-style=\"font-size: 70px;\">Member Assistance<\/h2><\/h1><\/div><div class=\"fusion-text\"><p style=\"font-size: 20px;\" data-wahpro-txt-style=\"font-size: 20px;\">If you have any questions related to your care at NEMS, please contact the respective department and they can assist you further.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div  class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_2 fusion-builder-column-8 fusion-one-half fusion-column-last rightContent paraSection 1_2\"  style='margin-top:0px;margin-bottom:20px;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );'><div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\"><div class=\"container theme1\" style=\"width:100%; height:auto\"><ul class=\"responsive-accordion responsive-accordion-default bm-larger\"><li><div class=\"responsive-accordion-head\" style=\"background-color:\"><span style=\"color:;font-size:15px\">Member Services Department<\/span><i class=\"fa fa-chevron-down responsive-accordion-plus fa-fw\"><\/i><i class=\"fa fa-chevron-up responsive-accordion-minus fa-fw\"><\/i><\/div><div class=\"responsive-accordion-panel\"style=\"background-color:;padding:12px;color:;font-size:14px\"><p style=\"font-size: 20px;\" data-wahpro-txt-style=\"font-size: 20px;\">Our Member Services Department can assist you with registration and insurance\/program enrollment and eligibility questions.<\/p>\n<ul style=\"font-size: 20px;\">\n<li data-wahpro-txt-style=\"\">San Francisco: 415-391-9686, Press \u20182\u2019 after language selection or x8160<\/li>\n<li data-wahpro-txt-style=\"\">Daly City: 650-550-3923, Press \u20182\u2019 after language selection or x8160<\/li>\n<li data-wahpro-txt-style=\"\">San Jose: 408-573-9686, Press \u20182\u2019 after language selection or x8160<\/li>\n<\/ul>\n<\/div><\/li><\/ul><\/div><div class=\"container theme1\" style=\"width:100%; height:auto\"><ul class=\"responsive-accordion responsive-accordion-default bm-larger\"><li><div class=\"responsive-accordion-head\" style=\"background-color:\"><span style=\"color:;font-size:15px\">Billing Department<\/span><i class=\"fa fa-chevron-down responsive-accordion-plus fa-fw\"><\/i><i class=\"fa fa-chevron-up responsive-accordion-minus fa-fw\"><\/i><\/div><div class=\"responsive-accordion-panel\"style=\"background-color:;padding:12px;color:;font-size:14px\"><p style=\"font-size: 20px;\" data-wahpro-txt-style=\"font-size: 20px;\">Our Billing Department can assist you with billing\/payment\/insurance questions.<\/p>\n<ul style=\"font-size: 20px;\">\n<li data-wahpro-txt-style=\"\">Main Line: 415-391-9686, Press \u20184\u2019 after language selection or x8170<\/li>\n<\/ul>\n<\/div><\/li><\/ul><\/div><div class=\"container theme1\" style=\"width:100%; height:auto\"><ul class=\"responsive-accordion responsive-accordion-default bm-larger\"><li><div class=\"responsive-accordion-head\" style=\"background-color:\"><span style=\"color:;font-size:15px\">Patient Portal Support<\/span><i class=\"fa fa-chevron-down responsive-accordion-plus fa-fw\"><\/i><i class=\"fa fa-chevron-up responsive-accordion-minus fa-fw\"><\/i><\/div><div class=\"responsive-accordion-panel\"style=\"background-color:;padding:12px;color:;font-size:14px\"><ul style=\"font-size: 20px;\">\n<li data-wahpro-txt-style=\"\">Main Line: 415-352-5199<\/li>\n<\/ul>\n<\/div><\/li><\/ul><\/div><div class=\"container theme1\" style=\"width:100%; height:auto\"><ul class=\"responsive-accordion responsive-accordion-default bm-larger\"><li><div class=\"responsive-accordion-head\" style=\"background-color:\"><span style=\"color:;font-size:15px\">Health Education Department<\/span><i class=\"fa fa-chevron-down responsive-accordion-plus fa-fw\"><\/i><i class=\"fa fa-chevron-up responsive-accordion-minus fa-fw\"><\/i><\/div><div class=\"responsive-accordion-panel\"style=\"background-color:;padding:12px;color:;font-size:14px\"><ul style=\"font-size: 20px;\">\n<li data-wahpro-txt-style=\"\">Main Line: 415-391-9686 x5843<\/li>\n<\/ul>\n<\/div><\/li><\/ul><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><style type=\"text\/css\">.fusion-fullwidth.fusion-builder-row-4 a:not(.fusion-button):not(.fusion-builder-module-control):not(.fusion-social-network-icon):not(.fb-icon-element):not(.fusion-countdown-link):not(.fusion-rollover-link):not(.fusion-rollover-gallery):not(.add_to_cart_button):not(.show_details_button):not(.product_type_external):not(.fusion-quick-view):not(.fusion-rollover-title-link) , .fusion-fullwidth.fusion-builder-row-4 a:not(.fusion-button):not(.fusion-builder-module-control):not(.fusion-social-network-icon):not(.fb-icon-element):not(.fusion-countdown-link):not(.fusion-rollover-link):not(.fusion-rollover-gallery):not(.add_to_cart_button):not(.show_details_button):not(.product_type_external):not(.fusion-quick-view):not(.fusion-rollover-title-link):before, .fusion-fullwidth.fusion-builder-row-4 a:not(.fusion-button):not(.fusion-builder-module-control):not(.fusion-social-network-icon):not(.fb-icon-element):not(.fusion-countdown-link):not(.fusion-rollover-link):not(.fusion-rollover-gallery):not(.add_to_cart_button):not(.show_details_button):not(.product_type_external):not(.fusion-quick-view):not(.fusion-rollover-title-link):after {color: #212934;}.fusion-fullwidth.fusion-builder-row-4 a:not(.fusion-button):not(.fusion-builder-module-control):not(.fusion-social-network-icon):not(.fb-icon-element):not(.fusion-countdown-link):not(.fusion-rollover-link):not(.fusion-rollover-gallery):not(.add_to_cart_button):not(.show_details_button):not(.product_type_external):not(.fusion-quick-view):not(.fusion-rollover-title-link):hover, .fusion-fullwidth.fusion-builder-row-4 a:not(.fusion-button):not(.fusion-builder-module-control):not(.fusion-social-network-icon):not(.fb-icon-element):not(.fusion-countdown-link):not(.fusion-rollover-link):not(.fusion-rollover-gallery):not(.add_to_cart_button):not(.show_details_button):not(.product_type_external):not(.fusion-quick-view):not(.fusion-rollover-title-link):hover:before, .fusion-fullwidth.fusion-builder-row-4 a:not(.fusion-button):not(.fusion-builder-module-control):not(.fusion-social-network-icon):not(.fb-icon-element):not(.fusion-countdown-link):not(.fusion-rollover-link):not(.fusion-rollover-gallery):not(.add_to_cart_button):not(.show_details_button):not(.product_type_external):not(.fusion-quick-view):not(.fusion-rollover-title-link):hover:after {color: #65bc7b;}.fusion-fullwidth.fusion-builder-row-4 .pagination a.inactive:hover, .fusion-fullwidth.fusion-builder-row-4 .fusion-filters .fusion-filter.fusion-active a {border-color: #65bc7b;}.fusion-fullwidth.fusion-builder-row-4 .pagination .current {border-color: #65bc7b; background-color: #65bc7b;}.fusion-fullwidth.fusion-builder-row-4 .fusion-filters .fusion-filter.fusion-active a, .fusion-fullwidth.fusion-builder-row-4 .fusion-date-and-formats .fusion-format-box, .fusion-fullwidth.fusion-builder-row-4 .fusion-popover, .fusion-fullwidth.fusion-builder-row-4 .tooltip-shortcode {color: #65bc7b;}#main .fusion-fullwidth.fusion-builder-row-4 .post .blog-shortcode-post-title a:hover {color: #65bc7b;}<\/style><div id=\"halfbanner\" class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 contactForm nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\"  style='background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;'><div class=\"fusion-builder-row fusion-row\"><div id=\"medicalRight\" class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_2 fusion-builder-column-9 fusion-one-half fusion-column-first leftContent 1_2\"  style='margin-top:0px;margin-bottom:20px;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right: 4%;'><div class=\"fusion-column-wrapper\" style=\"padding: 0px 0px 0px 0px;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\"><span class=\"fusion-imageframe imageframe-none imageframe-5 hover-type-none\" id=\"medicalImg\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/54.187.197.190\/wp-content\/uploads\/2025\/08\/contact-form.jpg\" width=\"750\" height=\"674\" alt=\"contact-form\" title=\"contact-form\" class=\"img-responsive wp-image-1773\" srcset=\"https:\/\/nemsavada.rattletech.com\/wp-content\/uploads\/2025\/08\/contact-form-200x180.jpg 200w, https:\/\/nemsavada.rattletech.com\/wp-content\/uploads\/2025\/08\/contact-form-400x359.jpg 400w, https:\/\/nemsavada.rattletech.com\/wp-content\/uploads\/2025\/08\/contact-form-600x539.jpg 600w, https:\/\/nemsavada.rattletech.com\/wp-content\/uploads\/2025\/08\/contact-form.jpg 750w\" sizes=\"auto, (max-width: 800px) 100vw, 600px\" \/><\/span><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div id=\"dentalLeft\" class=\"fusion-layout-column fusion_builder_column fusion_builder_column_1_2 fusion-builder-column-10 fusion-one-half fusion-column-last rightContent 1_2\"  style='margin-top:0px;margin-bottom:20px;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );'><div class=\"fusion-column-wrapper\" style=\"padding: 0px 10% 0px 10%;background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\"   data-bg-url=\"\"><style type=\"text\/css\">@media only screen and (max-width:800px) {.fusion-title.fusion-title-5{margin-top:10px!important;margin-bottom:10px!important;}}<\/style><div class=\"fusion-title title fusion-title-5 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"font-size:70px;margin-top:10px;margin-bottom:30px;\"><h1 class=\"title-heading-left\" style=\"font-family:&quot;hkgrotesk&quot;;font-weight:400;margin:0;font-size:1em;color:#162656;\"><h2 style=\"font-size: 40px;\" data-wahpro-titles-style=\"font-size: 40px;\">Get In Touch<\/h2><\/h1><\/div><div class=\"fusion-text\" id=\"medicalSubHead\"><p style=\"font-size: 20px;\" data-wahpro-txt-style=\"font-size: 20px;\">Can\u2019t find the answer you\u2019re looking for? 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